I purchased the Ring plug-in adapter and get the same result where the Pro 2 connected and worked okay for maybe 30 minutes and then was dead and reporting “0V”. I’ve used my multimeter to check the voltage at each step prior to connecting the Ring and can confirm that I’ve never seen anything but 16-18V at the door with any transformer I’ve tried. In some cases, the Pro 2 will power cycle endlessly and, in some cases, I’ve been able to get it to connect, but it reports 6-8V, does not work reliably, and eventually reports 0V and disconnects (after it triggers the thermal switch or fuse in the transformer). It also destroyed a Ring transformer and a 16V/30VA transformer from a different brand, presumably by blowing their thermal fuses. If you have any concerns with wiring your Doorbell Pro 2 directly to a low-voltage transformer, we recommend contacting a qualified electrician for Direct wiring as advised in this thread appears to have damaged my Pro 2 to the point that it no longer functions properly, even if I wire it back up to my original NuTone 16V/10VA transformer (which thankfully uses a thermal switch rather than thermal fuse) and chime – which it worked fine with before (other than occasionally having issues due to claims of low voltage). I hope you find this information helpful. Your Ring Video Doorbell Pro 2 should light up. Attach the wires to the terminals on the rear of your Doorbell Pro 2, then plug in the plug-in adapter. Run the cable to your Doorbell Pro 2 and use the included cable clips to secure it to your wall. In the Ring app, you will choose I don’t need it when asked Did you install the included Pro Power Kit? during the setup process.Īs for the plug-in-adapter, set the adapter down near an outlet that is close to your door but do not plug it in yet. When bypassing the chime kit, you do not need to install the Pro Power Kit v3. You would need to twist the two wires together that are connected to the house chime terminals (front or back door and trans) to complete the circuit to your transformer. However, you can still bypass your internal chime kit by connecting your Doorbell Pro 2 directly to a compatible low-voltage transformer (16-24 VAC, 50 or 60Hz, 40VA max) or by using the Ring Plug-In Adapter (2nd Gen). Hi neighbors! I looked into this and can confirm that the Pro Power Kit v3, which comes with the Ring Video Doorbell Pro 2, does not have a bypass option on it.
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